Nisqually Indian Tribe
  • 29-Mar-2021 to Until Filled (PST)
  • Olympia, WA, USA
  • 29.61
  • Hourly
  • Full Time


NATURE OF WORK: The Nisqually Children and Family Services Manager is responsible for the management, planning, organization, and coordination of program functions and for providing supervision of Indian Child Welfare (ICW) services within the Nisqually Community Service Area to eligible children and families. This position provides leadership, drafts policy and procedure, and manages daily operations of the program.


  • Oversee and ensure that intake forms and related documentation are completed properly and that policies and procedures are followed.
  • Assign cases to caseworkers and monitor caseloads.
  • Assist management with creating reports and providing financial, statistical, and geographical information for ICW operations.
  • Provide leadership, guidance, and consultation to caseworkers concerning ICW guidelines and best practices.
  • Lead and oversee the work of caseworkers and administrative staff; hold regular staff meetings to share information and review work.
  • Perform foster home recruitments and placements as needed.
  • Assist with related investigations as needed.
  • Refer to TANF services to establish eligibility.
  • Plan, organize, lead, and coordinate activities for the Nisqually Children and Family Services Program.
  • Provide assistance, support, and resource information to clients.
  • Refer clients and caretakers to other services they may be eligible for such as food and medical assistance.
  • Maintain effective communication and team work with other associated programs and staff to positively move the Nisqually Tribe Children and Family Services program forward.
  • Ensure program meets established goals and objectives; prepare and review summary reports as required.
  • Stay up to date with all other programs and resources available for clients and families.
  • Ensure compliance with Title 50 - Nisqually Youth Code in all program interactions.
  • Identify and develop resources on the reservation designed to enhance each child's potential as a responsible member of the community.
  • Work with other agencies such as the Washington State Liaison and DSHS for the benefit of children and families, case planning, and to provide resource information for clients.
  • Represent the Tribe at local, county and state meetings or gatherings where the Tribe has an interest.
  • Maintain the highest level of confidentiality at all times.
  • Maintain quality customer service.
  • Attend the Indian Child Welfare Committee meetings.
  • Participate in education and training opportunities when available or assigned.
  • Perform other duties as assigned.


  • Knowledge of tribal, local, state, and federal resources available to program clients and families.
  • Knowledge of Indian Child Welfare Act, 25 U.S.C. 1901 et. seq.
  • Knowledge of the Nisqually Tribal Youth Code.
  • Knowledge of the Nisqually Community.
  • Knowledge of the Nisqually Indian Tribe policies, functions, and responsibilities.
  • Knowledge of and the ability to operate a personal computer, MS Office Suite, and standard office equipment.
  • Knowledge of theory and practice of data entry/processing and control operations.
  • Ability to apply program requirements and case management standards as defined in Nisqually Tribe Title 50 and the ICWA.
  • Ability to maintain the highest level of confidentiality.
  • Ability to work effectively with Nisqually children and families.
  • Ability to communicate effectively with community members, visitors and staff.
  • Ability to work independently and as part of a team.
  • Ability to explain complicated information in lay person terms.
  • Ability to travel and be on call in order to carry out the responsibility of this position.
  • Ability to be supervised and accept constructive criticism when necessary.
  • Ability to offer ideas and suggestions and work as a team member in the ICW program.
  • Ability to demonstrate personal initiative needed to establish and keep a high level of confidence of co-workers and the client and community.
  • Ability to demonstrate effective organizational and time management skills.
  • Ability to problem solve effectively.
  • Ability to communicate effectively orally and in writing.
  • Ability to maintain a highly organized work environment.
  • Ability to exercise tact and good judgment in all interactions.
  • Ability to establish and maintain effective working relationships with federal, state and local officials.
  • Ability to work at a fast paced environment.
  • Ability to lead and train staff to accomplish goals.


  • Master's degree in Social Services or a closely related field from an accredited school AND three year's work experience delivering social services to children or youth.
  • Must have experience working with at-risk populations, providing social services to low income families, and carrying a heavy caseload of complex cases.
  • Must have experience with foster home recruitment and placements.
  • Must hold a valid ICWA Online Course Certificate of Completion.
  • Must be responsible and reliable.
  • Must have a valid Washington State drivers' license and must be insurable under the Tribe's insurance policy.
Nisqually Indian Tribe
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